Tilton Branch Specialist

Granite State Credit Union

United States

On-site

USD 23,000 - 32,000

Full time

13 days ago

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Benefits offered by this job

$500 sign on bonus at 90 days

Tuition Reimbursement

Paid Vacation, Sick/Personal Leave, &

Holidays.

Paid Family Leave

Employee Appreciation Programs

Sales Incentive Program

Employee Wellness Program

Paid Volunteerism

Adoption Reimbursement

Business Casual Dress Code (Jeans? Yes

Job summary

Granite State Credit Union in Tilton, NH is seeking a Branch Specialist (Member Service Representative) to deliver outstanding service to our members. You will handle teller transactions, assist with loan applications, and promote GSCU products to deepen member relationships.

Starting at $20.00/hr, with a sign-on bonus after 90 days. This role requires a proactive sales mindset, reliability, and the ability to collaborate across branches.

Qualifications

Customer service experience in banking or retail is preferred.
Ability to cross-sell products and services to members.
Strong detail orientation and accuracy in processing transactions.

Responsibilities

Process teller transactions (deposits, withdrawals, loan payments).
Deliver excellent Member Service and identify sales opportunities.
Assist members with loan applications and closings.
Support branch goals and participate in team challenges.
Provide coverage to other branches and departments.
Handle member questions and resolve issues.
Assist with community events and after-hours coverage.
Perform other duties as assigned.

Skills

Dependability

Flexibility

Sales opportunities

Attention to detail

Interpersonal skills

Writing skills

Friendly attitude

Organizational skills

Multitasking

MS Office

Tools

Microsoft Office

Job description

DREAM BIG.

We dream big. And our employees do too.

We think outside of the box when it comes to delivering outstanding service to our members, and providing a workplace environment where our employees can thrive, have funand make a difference.

We are searching for a Branch Specialist (Member Service Representative) who can deliver awesome to our members! Are YOU our newest team member?

Pay:

Starting at $20.00/hr (depending on banking experience)

Branch Specialist duties include ...

All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
Researching and resolving member account questions and issues.
Assisting in after hour call nights, community events, and networking.
Provide coverage to other branches and departments.
Other duties as assigned.

We strive to provide a great work environment for our staff, including appreciation programs, wellness events, and more!

Skills Include:

Dependability
Flexibility
The ability to work independently to seek sales opportunities
Excellent attention to detail and follow through
Excellent interpersonal, telephone, and writing skills
Friendly, positive attitude
Strong organizational skills and overall efficiency
Ability to multitask in a fast paced, team environment, and to balance sales growth with operational expectations
Proficiency in Microsoft Office Products such as Word & Email

And lets talk Benefits! In addition to insurances (health, dental, vision, life, etc.) and 401k, GSCU also offers the following to eligible employees: