Robotics Field Service Technician: Onsite Uptime Expert

Formic Technologies; Minneapolis (MN); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Equity in Formic

Healthcare coverage

Home office stipend

401(k)

Cell phone reimbursement

Paid time off

Job summary

Formic Technologies is seeking a Robotics Field Service Technician to maintain and repair robotic manufacturing cells at customer sites. You will work with Engineering and senior field staff to perform preventive maintenance, respond to service calls, and document work in CMMS.

The role requires 2+ years of field service experience, strong troubleshooting across electrical/mechanical/PLC/robotic control systems, and the ability to read schematics.

Qualifications

• 2+ years of hands-on field service or maintenance experience supporting robotic or industrial automation systems
• Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
• Experience using CMMS platforms to track and report maintenance activity
• Comfortable with local travel up to 80% and overnight travel up to 50%
• Clear written and verbal communicator capable of producing structured service documentation
• Demonstrated commitment to safety and disciplined field execution
• Ability to follow detailed work instructions with minimal oversight

Responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians
• Respond to on-site service calls, follow structured troubleshooting steps, and elevate complex or unresolved issues to engineering
• Provide hands-on technical support to customer operators and maintenance teams
• Log service activity, asset updates, and spare part requirements in CMMS systems
• Follow assigned field schedules and coordinate day-to-day logistics with customers and internal stakeholders
• Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering
• Document service work and follow-up actions with clarity and precision
• Flag recurring issues or failure patterns to engineering for further investigation
• Build professional, trusted relationships with plant managers and site personnel
• Operate with strict adherence to safety standards, including LOTO and industrial compliance
• Support RCA sessions, audits, and continuous improvement initiatives as directed
• Continuously build technical skills across robotics, controls, networking, and industrial systems

Skills

Field service experience

Troubleshooting electrical/mechanical/

Read electrical schematics

CMMS documentation

Clear written/verbal communication

Safety compliance

Ability to travel up to 80%

Tools

CMMS platforms

Fanuc/KUKA/Yaskawa/ABB/UR robots

Job description

Formic Technologies is seeking a Robotics Field Service Technician to maintain and repair robotic manufacturing cells at customer sites. You will work with Engineering and senior field staff to perform preventive maintenance, respond to service calls, and document work in CMMS.

The role requires 2+ years of field service experience, strong troubleshooting across electrical/mechanical/PLC/robotic control systems, and the ability to read schematics.