Robotics Field Service Engineer - On-Site Uptime Specialist

Formic Technologies

Chicago (IL)

On-site

USD 40,000 - 61,000

Full time

13 days ago

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Equity in Formic

Competitive commission structure

Healthcare coverage

FSA and DCFSA

Life insurance

EAP

Job summary

Formic Technologies is seeking a Robotics Field Service Engineer to be the front line of technical ownership across deployed robotic cells. You will diagnose failures, restore production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities.

This hands-on, high-accountability role requires strong troubleshooting, calm execution during production interruptions, and precise documentation.

Qualifications

3+ years of hands-on field service experience supporting robotic or industrial automation systems.
Strong troubleshooting across electrical, mechanical, PLC, or robotic control systems.
Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
Experience using CMMS platforms to track and report maintenance activity.
Comfortable with local travel up to 80% and overnight travel up to 50%.
Clear written and verbal communicator capable of producing structured service documentation.
Demonstrated commitment to safety and disciplined field execution.

Responsibilities

Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells.
Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly.
Provide hands-on technical support to customer operators and maintenance teams.
Log service activity, asset updates, and spare part requirements in CMMS systems.
Coordinate field scheduling and support with customers, vendors, and internal stakeholders.
Monitor system performance remotely using Formic dashboards and fleet tools.
Document service work, root cause analysis, and follow-up actions with clarity and precision.
Identify recurring failure patterns and elevate systemic risks for broader improvement.
Build professional, trusted relationships with plant managers and site personnel.
Operate with strict adherence to safety standards, including LOTO and industrial compliance.
Participate in RCA sessions, audits, and continuous improvement initiatives.
Continuously expand technical depth across robotics, controls, networking, and industrial systems.