Robotics Field Service Technician: Onsite Automation Uptime

Formic Technologies; Chicago (IL); On-site; USD 113,652,000 - 126,050,000; Full time

Benefits offered by this job

Equity in Formic

Healthcare Coverage

401(k) Plan

Home Office Stipend

Cell Phone Reimbursement

Paid Time Off

Parental Leave

Job summary

Formic Technologies' Fleet Operations team seeks a Robotics Field Service Technician to perform preventive maintenance, directed repairs, and on-site customer support. This hands-on, safety-focused role requires disciplined execution and clear documentation, with engineering collaboration to sustain fleet reliability.

You will travel up to 80% locally and up to 50% overnight, log activity in CMMS, and communicate effectively with plant personnel.

Qualifications

• 2+ years hands-on field service or maintenance experience in robotic or industrial automation.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.
• Willingness to travel up to 80% locally and up to 50% overnight.
• Clear written and verbal communication for structured service documentation.

Responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures.
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians.
• Respond to on-site service calls, follow structured troubleshooting steps, and escalate to engineering when needed.
• Provide hands-on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS systems.
• Follow assigned field schedules and coordinate day-to-day logistics with customers and internal stakeholders.
• Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering.
• Document service work and follow-up actions with clarity and precision.
• Flag recurring issues or failure patterns to engineering for further investigation.
• Build professional relationships with plant managers and site personnel.
• Operate with strict adherence to safety standards, including LOTO and industrial compliance.
• Support RCA sessions, audits, and continuous improvement initiatives.
• Continuously build technical skills across robotics, controls, networking, and industrial systems.

Skills

Field service

Troubleshooting

Schematic reading

CMMS

Travel readiness

Documentation

Safety compliance

Tools

CMMS

Job description

Formic Technologies' Fleet Operations team seeks a Robotics Field Service Technician to perform preventive maintenance, directed repairs, and on-site customer support. This hands-on, safety-focused role requires disciplined execution and clear documentation, with engineering collaboration to sustain fleet reliability.

You will travel up to 80% locally and up to 50% overnight, log activity in CMMS, and communicate effectively with plant personnel.