Robotics Field Service Technician II/III - Deploy & Repair

Openkrill; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Tutor is seeking a Maintenance and Field Service Technician to deploy and maintain robotic systems at customer sites across North America. You’ll troubleshoot and repair electromechanical systems, perform preventive maintenance, and work closely with Engineering to improve product reliability.

The role requires extensive travel throughout the United States, strong hands-on skills, and a customer-facing spirit to ensure uptime and performance of deployed robotics solutions.

Qualifications

• Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
• Strong mechanical aptitude and hands-on problem-solving.
• Ability to diagnose electrical, mechanical, pneumatic, and controls-related issues.
• Experience reading electrical schematics and mechanical drawings; able to interpret technical documentation.
• Valid driver's license and ability to travel extensively.

Responsibilities

• Deploy new robotic systems at customer sites, including installation, commissioning, validation, and customer handoff
• Perform preventative maintenance on autonomous robotic systems
• Troubleshoot electrical, mechanical, pneumatic, and controls-related issues
• Execute repairs, upgrades, retrofits, and field modifications
• Support customer ramp-up and operational readiness following deployment
• Work directly with customers to maximize uptime, reliability, and operational performance
• Document failures, collect field data, and support root cause investigations
• Partner with Engineering to improve product reliability and serviceability
• Help develop maintenance procedures, service standards, troubleshooting guides, and best practices
• Travel throughout the United States to support deployments, preventative maintenance, troubleshooting, upgrades, and emergency service events

Skills

Troubleshooting

Mechanical skills

Electrical/controls diagnosis

Industrial automation

Reading schematics

Tool proficiency

Customer facing

Travel readiness

Independence

Education

Engineering degree

Tools

Multimeters

Diagnostic equipment

PLC troubleshooting

ROS

Linux

Job description

Tutor is seeking a Maintenance and Field Service Technician to deploy and maintain robotic systems at customer sites across North America. You’ll troubleshoot and repair electromechanical systems, perform preventive maintenance, and work closely with Engineering to improve product reliability.

The role requires extensive travel throughout the United States, strong hands-on skills, and a customer-facing spirit to ensure uptime and performance of deployed robotics solutions.