Field Robotics Tech II/III — Deploy & Maintain

Tutor Intelligence, Inc.; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 75,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Unlimited PTO

Company meals

Social events

Job summary

Tutor Intelligence, Inc. is seeking a Maintenance and Field Service Technician to keep robotic systems running at customer facilities across the United States. You will troubleshoot, repair, upgrade, and support deployments, working directly with customers to maximize uptime and performance.

Your work will shape product reliability and future field operations as we scale our fleet from dozens to hundreds of robots. If you’re the go-to person when something breaks, we’d love to talk.

Qualifications

• Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems
• Ability to read electrical schematics, mechanical drawings, and technical documentation
• Experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AGVs/AMRs
• Experience using hand tools, power tools, multimeters, and diagnostic equipment
• Strong communication skills and customer-facing professionalism
• Ability to work independently and take ownership of problems
• Willingness to learn new technologies and operate in a fast-paced environment
• Valid driver’s license and ability to travel extensively

Responsibilities

• Deploy new robotic systems at customer sites, including installation, commissioning, validation, and customer handoff
• Perform preventative maintenance on autonomous robotic systems
• Troubleshoot mechanical, electrical, pneumatic, controls, and networking-related issues
• Execute repairs, upgrades, retrofits, and field modifications
• Support customer ramp-up and operational readiness following deployment
• Work directly with customers to maximize uptime, reliability, and operational performance
• Document failures, collect field data, and support root cause investigations
• Partner closely with Engineering to improve product reliability and serviceability
• Help develop maintenance procedures, service standards, troubleshooting guides, and best practices
• Travel throughout the United States to support deployments, preventative maintenance, troubleshooting, upgrades, and emergency service events

Skills

Mechanical aptitude

Hands-on problem solving

Customer-facing professionalism

Independent ownership

Willingness to learn

Travel flexibility

Valid driver’s license

Tools

Multimeters

Diagnostic equipment

Hand tools

Power tools

CNC equipment

Job description

Tutor Intelligence, Inc. is seeking a Maintenance and Field Service Technician to keep robotic systems running at customer facilities across the United States. You will troubleshoot, repair, upgrade, and support deployments, working directly with customers to maximize uptime and performance.

Your work will shape product reliability and future field operations as we scale our fleet from dozens to hundreds of robots. If you’re the go-to person when something breaks, we’d love to talk.