Field Robotics Technician II/III: Deploy & Maintain AMRs

Tutor Intelligence; Philadelphia (Philadelphia County); On-site; USD 75,000 - 130,000; Full time

Benefits offered by this job

Fully employer-covered health insured

Managed 401(k)

Regular in-office meals

Unlimited PTO and holidays

Job summary

Tutor Intelligence is seeking a Field Service Technician to support deployments and preventative maintenance of autonomous robotic systems across customer facilities in North America.

You will troubleshoot, repair, upgrade, and retrofit electromechanical systems, working closely with customers to maximize uptime and performance. Travel is extensive, with home weekends common in this role.

Qualifications

• Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
• Strong mechanical aptitude and hands-on problem-solving skills.
• Ability to diagnose electrical, mechanical, pneumatic, and controls-related issues.
• Experience working with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AGVs, AMRs, or similar systems.
• Ability to read electrical schematics, mechanical drawings, and technical documentation.
• Experience using hand tools, power tools, multimeters, and diagnostic equipment.
• Strong communication skills and customer-facing professionalism.
• Ability to work independently and take ownership of problems.
• Willingness to learn new technologies and operate in a fast-paced environment.
• Valid driver's license and ability to travel extensively.

Responsibilities

• Deploy new robotic systems at customer sites, including installation, commissioning, validation, and customer handoff.
• Perform preventative maintenance on autonomous robotic systems.
• Troubleshoot mechanical, electrical, pneumatic, controls, and networking-related issues.
• Execute repairs, upgrades, retrofits, and field modifications.
• Support customer ramp-up and operational readiness following deployment.
• Work directly with customers to maximize uptime, reliability, and operational performance.
• Document failures, collect field data, and support root cause investigations.
• Partner closely with Engineering to improve product reliability and serviceability.
• Help develop maintenance procedures, service standards, troubleshooting guides, and best practices.
• Support product validation, pilot deployments, and new product introductions.
• Travel throughout the United States to support deployments, preventative maintenance, troubleshooting, upgrades, and emergency service events.

Skills

Mechanical aptitude

Electrical troubleshooting

Robotics/automation

Field service

Reading schematics

Diagnostics equipment

Customer-facing

Independent worker

Travel readiness

Driver's license

Job description

Tutor Intelligence is seeking a Field Service Technician to support deployments and preventative maintenance of autonomous robotic systems across customer facilities in North America.

You will troubleshoot, repair, upgrade, and retrofit electromechanical systems, working closely with customers to maximize uptime and performance. Travel is extensive, with home weekends common in this role.