Robotics Field Service Engineer – Uptime Champion (Travel‑Heavy)

Formic; Chicago, Bolingbrook (IL, IL); On-site; USD 83,000 - 126,000; Full time

Benefits offered by this job

Equity in Formic

Competitive commissions

Healthcare (BCBS/Unum)

Life Insurance & disability insurance

EAP

Parental leave

401(k)

Home office stipend

Cell phone reimbursement

PTO

Job summary

Formic is seeking a Robotics Field Service Engineer to diagnose failures and restore robotic cells at customer sites. You will perform preventative and corrective maintenance, provide hands-on support to operators, and log all service activity with precision using CMMS tools.

This hands-on, high-accountability role requires strong troubleshooting across electrical, mechanical, PLC, and robotic controls, with up to 80% local/travel. Safety and clear documentation are essential.

Qualifications

• 3+ years of hands-on field service experience with robotic or industrial automation systems.
• Strong troubleshooting across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS to track and report maintenance activity.

Responsibilities

• Perform preventive, corrective, and predictive maintenance on robotic cells.
• Respond to remote and on-site escalations and restore systems quickly.
• Provide hands-on technical support to operators and maintenance teams.
• Log service activity and spare parts in CMMS; keep clear documentation.

Skills

Field service experience

Troubleshooting

Electrical schematics

CMMS

Travel up to 80%

Documentation

Safety compliance

Job description

Formic is seeking a Robotics Field Service Engineer to diagnose failures and restore robotic cells at customer sites. You will perform preventative and corrective maintenance, provide hands-on support to operators, and log all service activity with precision using CMMS tools.

This hands-on, high-accountability role requires strong troubleshooting across electrical, mechanical, PLC, and robotic controls, with up to 80% local/travel. Safety and clear documentation are essential.