Robotics Field Service Engineer - Field Repairs & Upgrades

Meta Careers; Burlingame, Northern (CA, KY); Hybrid; USD 78,000 - 120,000; Full time

Job summary

Meta is seeking a Field Service Engineer to support robotics fleet deployments. You will travel to customer and partner sites to diagnose, repair, and return robots to service quickly and safely.

You will own structured failure reporting, identify reliability drivers, and work with engineering to drive fleet-wide improvements, with a focus on minimal downtime and quality service documentation. Join us to help advance robotics in real-world settings, collaborating with cross-functional teams to

Responsibilities

• Travel to field sites to install, troubleshoot, repair, and validate robotics systems and supporting infrastructure.
• Diagnose electro-mechanical failures across robot subsystems (mechanical, electrical, firmware/software interfaces, sensors/actuators, power, networking as applicable).
• Execute repairs, part replacements, and upgrades to return robots to operational status with minimal downtime.
• Own fleet upgrades and repairs across deployed platforms.
• Capture and communicate high-quality service documentation, including failure symptoms, reproduction steps, logs, photos, and replaced components.

Job description

Meta is seeking a Field Service Engineer to support robotics fleet deployments. You will travel to customer and partner sites to diagnose, repair, and return robots to service quickly and safely.

You will own structured failure reporting, identify reliability drivers, and work with engineering to drive fleet-wide improvements, with a focus on minimal downtime and quality service documentation. Join us to help advance robotics in real-world settings, collaborating with cross-functional teams to