Field Service Engineer, Robotics

Meta Careers; Burlingame, Northern (CA, KY); Hybrid; USD 78,000 - 120,000; Full time

Job summary

Meta is seeking a Field Service Engineer to support robotics fleet deployments. You will travel to customer and partner sites to diagnose, repair, and return robots to service quickly and safely.

You will own structured failure reporting, identify reliability drivers, and work with engineering to drive fleet-wide improvements, with a focus on minimal downtime and quality service documentation. Join us to help advance robotics in real-world settings, collaborating with cross-functional teams to

Responsibilities

• Travel to field sites to install, troubleshoot, repair, and validate robotics systems and supporting infrastructure.
• Diagnose electro-mechanical failures across robot subsystems (mechanical, electrical, firmware/software interfaces, sensors/actuators, power, networking as applicable).
• Execute repairs, part replacements, and upgrades to return robots to operational status with minimal downtime.
• Own fleet upgrades and repairs across deployed platforms.
• Capture and communicate high-quality service documentation, including failure symptoms, reproduction steps, logs, photos, and replaced components.

Job description

# Field Service Engineer, RoboticsBurlingame, CA Hardware+ 3 moreApply nowAt Meta, we're building the future of human connection and the technology that enables it, continuously inventing for the next generation of experiences. To move toward advanced machine intelligence, we're enabling AI to go beyond vision and interact with the physical world.As we move closer to a future with intelligent robots and advanced AI models, we're hiring talent across robotics hardware, system software, machine perception, and artificial intelligence. You'll tackle open problems in robotics and AI, with the opportunity to shape new ways people connect around the world.Meta is seeking a highly motivated and experienced Field Service Engineer to support our robotics fleet deployments. As a Field Service Engineer, you will travel to customer and partner sites to diagnose, repair, and return robots to service quickly and safely. In addition to hands-on field repairs, you will own structured failure reporting, identify top reliability drivers, and partner with engineering to drive corrective actions and fleet-wide improvements.---## Field Service Engineer, Robotics Responsibilities* Travel to field sites to install, troubleshoot, repair, and validate robotics systems and supporting infrastructure* Diagnose electro-mechanical failures across robot subsystems (mechanical, electrical, firmware/software interfaces, sensors/actuators, power, networking as applicable)* Execute repairs, part replacements, and upgrades to return robots to operational status with minimal downtime* Own fleet upgrades and repairs across deployed platforms* Capture and communicate high-quality service documentation, including failure symptoms, reproduction steps, logs, photos, and replaced components