Robotics & E-Bike Service Technician - PM Shift

DoorDash; Mesa (AZ); On-site; USD 30,000 - 39,000; Full time

Job summary

DoorDash Labs is seeking a Service Technician for the PM shift to join the Service Operations team in Mesa, AZ. This on-site role involves diagnosing, maintaining, and repairing robotic systems and e-bikes, with mentorship from senior technicians.

You will document steps in the service system, follow maintenance schedules, and grow toward more complex repairs across multiple vehicle types. PM shift, weekends may be required.

Qualifications

• 1+ year of service work experience
• Curiosity and an inclination for all things mechanical and repair
• Strong communication and documentation skills
• Prior experience in vehicle, bicycle, or fleet service, robotics, or aircraft is a major plus
• Experience with JIRA, MaintainX, and other service tools and systems is a major plus
• Valid U.S. drivers license required and a successful completion of MVR required

Responsibilities

• Perform diagnostic, maintenance, and repair work on robotic systems and electric bicycles
• Repair faults in robotic platforms and fleet vehicles using established procedures
• Assist senior technicians to learn advanced diagnostic methods
• Document all diagnostic steps and repairs in the service management system
• Follow preventive maintenance schedules to reduce downtime and extend fleet life

Skills

1+ year service experience

Mechanical curiosity

Strong communication

Documentation skills

JIRA

MaintainX

Driver's license (US)

Fleet/vehicle service experience

Tools

JIRA

MaintainX

Job description

DoorDash Labs is seeking a Service Technician for the PM shift to join the Service Operations team in Mesa, AZ. This on-site role involves diagnosing, maintaining, and repairing robotic systems and e-bikes, with mentorship from senior technicians.

You will document steps in the service system, follow maintenance schedules, and grow toward more complex repairs across multiple vehicle types. PM shift, weekends may be required.