Robotics Clinical Sr. Specialist — Launch & Training Leader

Zimmer Biomet; Kansas City (MO); On-site; USD 100,000 - 120,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to join our Technology Launch team. You will promote and support technology-centric product launches at key customer accounts, educating and training stakeholders to achieve sustainable use of new systems.

The role requires leading training for surgeons and staff on the ROSA system, onboarding accounts with Technology Solutions Manager and Field Service, and supporting upgrades.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred.
• Minimum of 4 years of clinical sales experience, or orthopedic sales experience.
• Willingness to travel up to 75% across assigned accounts.

Responsibilities

• Develop account launch plans to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways for ROSA system and other technologies.
• Onboard new accounts with Technology Solutions Manager and Field Service staff; provide in‑service training.
• Provide clinical support during enabling technology cases and assist with installations.
• Support advanced technology upgrades as required.
• Handle key administration duties with accuracy and timeliness.
• Promote high customer satisfaction through prompt responses and professional communication.

Skills

Interpersonal skills

Communication skills

Presentation skills

Sales experience

Education

Bachelor's degree in Business, Sales, Marketing, or technical discipline

Job description

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to join our Technology Launch team. You will promote and support technology-centric product launches at key customer accounts, educating and training stakeholders to achieve sustainable use of new systems.

The role requires leading training for surgeons and staff on the ROSA system, onboarding accounts with Technology Solutions Manager and Field Service, and supporting upgrades.