Robotics Clinical Sales Lead – ROSA Tech

Lobby Co; Wilmington (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to empower technology launches at key customer accounts. You will educate, train, and support stakeholders for sustainable use of robotics technology, driving program goals and customer success.

Role requires leading training for surgeons and staff on ROSA and related technologies, coordinating with field service and solutions teams, and ensuring high customer satisfaction through clear communication and documentation.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred or a combination of education and experience considered.
• Minimum of 3 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience preferred.

Responsibilities

• Develop account specific launch plan to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system and other technologies.
• Partner with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Responsible for key administration duties.
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Follow all internal communication and documentation policies (QA).
• Attend annual trainings as required.

Skills

Clinical sales experience

Orthopedic sales

Communication skills

Presentation skills

Training delivery

Education

Bachelor's degree in Business, Sales, Marketing, or technical discipline

Job description

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to empower technology launches at key customer accounts. You will educate, train, and support stakeholders for sustainable use of robotics technology, driving program goals and customer success.

Role requires leading training for surgeons and staff on ROSA and related technologies, coordinating with field service and solutions teams, and ensuring high customer satisfaction through clear communication and documentation.