Robotics Clinical Launch Specialist

Zimmer Biomet; Fort Myers (FL); On-site; USD 85,000 - 95,000; Full time

Job summary

Zimmer Biomet in the United States is seeking a Robotics Clinical Specialist to support technology launches at key accounts, educate teams on the ROSA and other technologies, and help customers achieve their program goals.

You will develop launch plans, train surgeons and staff, onboard accounts with installations, ensure QA compliance, and drive customer satisfaction through clear communication. Travel up to 75%.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or technical discipline preferred.
• Associate’s degree with equivalent experience will be considered.
• Minimum 2–3 years of clinical sales experience or 1 year of orthopedic sales or case coverage experience.

Responsibilities

• Develop account specific launch plan to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways to educate surgeons, staff and administrators on the ROSA system and other technologies.
• Onboard new accounts, including system installation, in-service to facility staff, training of local implant sales colleagues and clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Responsible for key administration duties.
• Promote highest levels of customer satisfaction through timely responses, clear communications, and professional appearance.
• Follow QA policies and attend annual trainings.

Skills

Clinical sales

Orthopedic sales

Staff training

Customer communication

Education

Bachelor's degree in Business, Sales, Marketing or technical discipline

Associate’s degree with equivalent experience

Job description

Zimmer Biomet in the United States is seeking a Robotics Clinical Specialist to support technology launches at key accounts, educate teams on the ROSA and other technologies, and help customers achieve their program goals.

You will develop launch plans, train surgeons and staff, onboard accounts with installations, ensure QA compliance, and drive customer satisfaction through clear communication. Travel up to 75%.