Roberto Coin Boutique Administrator (1305)

Watches of Switzerland Group PLC; Tampa (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

Watches of Switzerland Group PLC in Tampa invites applications for a Boutique Administrator to keep showroom administration in line with company procedures and to deliver outstanding client service. You will support the showroom and clients, handle stock control, banking, and daily paperwork, and work with a proactive, professional team to ensure an amazing customer experience.

Join a dynamic team dedicated to creating memorable client experiences while maintaining high standards of presentation

Qualifications

• Excellent planning and organisational skills.
• IT literate with basic tech skills.
• Flexible and adaptable to change.
• Motivated, proactive and dedicated.
• Excellent interpersonal and communication skills.

Responsibilities

• Ensure all areas of administration within the showroom are kept in line with company procedures.
• Use excellent interpersonal skills and passion for the business to engage with clients and colleagues.
• Be well presented at all times with a positive ‘can do’ attitude, delivering excellent client service to everyone you meet, and play a key role in the showroom’s success.
• Ensure all administrative tasks and related documentation adhere to Company Audit and Security procedures, including stock control, end‑of‑day paperwork and banking.
• Ensure enquiries and orders are dealt with efficiently.
• Manage all internal stock and repair systems in line with audit procedures.
• Ensure quality housekeeping and efficient set‑up in all admin‑associated areas of the showroom.
• Answer and direct telephone enquiries.
• Deliver an exceptional client experience.
• Complete relevant training via e‑learning.
• Adhere to the company dress code.

Skills

Planning & organisation

IT literacy

Flexibility

Proactive attitude

Interpersonal skills

Job description

Job Purpose

As a Boutique Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated team player offering consistent support to the showroom and clients, delivering excellent client service and ensuring that everyone has an amazing experience in our Showrooms.

Responsibilities

• Ensure all areas of administration within the showroom are kept in line with company procedures.
• Use excellent interpersonal skills and passion for the business to engage with clients and colleagues.
• Be well presented at all times with a positive ‘can do’ attitude, delivering excellent client service to everyone you meet, and play a key role in the showroom’s success.
• Ensure all administrative tasks and related documentation adhere to Company Audit and Security procedures, including stock control, end‑of‑day paperwork and banking.
• Ensure enquiries and orders are dealt with efficiently.
• Manage all internal stock and repair systems in line with audit procedures.
• Ensure quality housekeeping and efficient set‑up in all admin‑associated areas of the showroom.
• Answer and direct telephone enquiries.
• Deliver an exceptional client experience.
• Complete relevant training via e‑learning.
• Adhere to the company dress code.

Other Duties and Responsibilities

Other duties and responsibilities as assigned by management.

Desirable Skills and Attributes

• Watch product knowledge.
• Visual merchandising skills.

Skills

• Excellent planning and organisational skills.
• IT literate.
• Flexible and adaptable to change.
• Motivated, proactive and dedicated.
• Excellent interpersonal and communication skills.

Company Values

• We earn trust and confidence.
• We treat everyone with respect.
• We care for our communities.
• We protect our planet.
• We advocate for our industry.
• We do the right thing, always.