Roadside Service Technician - Flexible Hours+Sign-On Bonus

AAA-The Auto Club Group; Memphis (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

AAA membership & travel discounts

Adoption assistance

Job summary

AAA-The Auto Club Group in Memphis, TN is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists with services like tire changes and jump starts, and tow vehicles when needed. The role emphasizes safe driving, independent work, and high member satisfaction.

You'll work on a flexible schedule, including evenings, weekends, and holidays, with on-site responsibilities in a dynamic outdoor setting. A strong safety record and DOT readiness are required.

Qualifications

• High school diploma or GED is required.
• Valid state driver’s license with clean record.
• Must pass drug screen, MVR, background check, and DOT medical exam.
• Strong customer service and professional communication skills.
• Ability to work independently in the field.
• Familiar with GPS, tablets, and mobile apps.
• Able to lift up to 75 pounds.
• Comfort with reading roadside service procedures.

Responsibilities

• Respond to roadside assistance calls using a tow truck or service vehicle.
• Provide emergency roadside services (tire changes, fuel delivery, jump starts, lockouts).
• Safely tow vehicles following procedures and guidelines.
• Verify AAA membership and deliver excellent customer service.
• Complete pre/post-trip DOT inspections and report maintenance needs.
• Maintain a clean, professional service vehicle.
• Document daily activities, service calls, and receipts.
• Maintain DOT certification and driving record.
• Meet goals for member satisfaction, safety, and productivity.
• Support AAA events as needed.

Skills

Driver license

Customer service

Independent work

GPS usage

Tablets / mobile tech

Basic math & recordkeeping

Tools

GPS

Tablets

Job description

AAA-The Auto Club Group in Memphis, TN is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists with services like tire changes and jump starts, and tow vehicles when needed. The role emphasizes safe driving, independent work, and high member satisfaction.

You'll work on a flexible schedule, including evenings, weekends, and holidays, with on-site responsibilities in a dynamic outdoor setting. A strong safety record and DOT readiness are required.