Roadside Service Pro - Flexible Hours & Sign-On Bonus

VetJobs; Memphis (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Sign-On Bonus

Quarterly Perfect Attendance Bonus

Fully paid training

Job summary

ACG in Memphis, TN seeks a Service Vehicle Operator to assist AAA members with roadside needs, including tire changes, jump starts, lockouts, and towing. You will work on-site, respond to calls, and operate safely on the road, often driving under varying conditions.

The role requires flexible hours, DOT inspections, and use of tablets for requests. On-site work and active field duties are standard, with strong emphasis on safety and customer service.

Qualifications

• High school diploma or GED.
• Valid state driver's license with clean record.
• Pass drug screen, MV-Check, background, and DOT physical.
• Strong customer service and professional communication.
• Able to work independently in the field.
• Comfort with GPS, mobile tech and tablets.
• Able to lift up to 75 pounds.
• Complete AAA training programs.

Responsibilities

• Respond to roadside requests for AAA members with tow vehicle.
• Provide emergency roadside services: tire changes, fuel delivery, battery work, jump starts, lockouts, minor repairs.
• Safely tow disabled vehicles per procedures.
• Verify AAA membership and deliver great customer service.
• Complete pre/post-trip DOT inspections and report maintenance issues.
• Keep service vehicle clean and professional.
• Use tablets to manage calls and update requests.
• Document daily activities, service calls, logs, and receipts.
• Maintain DOT certification and driving record.
• Meet goals for member satisfaction, safety, and productivity.
• Support AAA community events as needed.

Skills

Customer service

Teamwork

Decision making

Independent work

GPS usage

Mobile tablets

Education

High School / GED

Tools

GPS

Tablets

Job description

ACG in Memphis, TN seeks a Service Vehicle Operator to assist AAA members with roadside needs, including tire changes, jump starts, lockouts, and towing. You will work on-site, respond to calls, and operate safely on the road, often driving under varying conditions.

The role requires flexible hours, DOT inspections, and use of tablets for requests. On-site work and active field duties are standard, with strong emphasis on safety and customer service.