Roadside Service Technician - Flexible Hours Sign-On Bonus

ACS Auto Club Services, Inc.; Marietta (GA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) retirement plan with company 50

Sign-On Bonus

Fully paid training

Paid time off & sick leave

Overtime opportunities

Job summary

ACS Auto Club Services, Inc. is seeking a Service Vehicle Operator to provide on-site roadside assistance to AAA members in Marietta, GA.

You’ll respond to service calls, perform tire changes, jump-starts, lockouts, and safe towing, while maintaining safety and service quality on the road. You will work a flexible schedule including evenings, weekends, and holidays, and must pass background checks, DOT physical, and drug screening.

Qualifications

• Must have a high school diploma or GED.
• Valid state driver’s license with minimal infractions.
• Must pass drug screening, MV record, background check, and DOT physical.
• Strong customer service skills and professional communication.
• Ability to work independently and make sound field decisions.
• Comfortable using GPS, tablets, and electronic applications.
• Ability to lift and move items up to 75 pounds.
• Must read and interpret roadside service procedures and member benefits.
• Commitment to safety and teamwork.
• Illinois C-NonCDL license if employed in Illinois.

Responsibilities

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services (tire changes, fuel delivery, battery testing/installation, jump starts, lockout).
• Safely tow disabled vehicles following procedures.
• Verify AAA membership and deliver exceptional customer service.
• Complete pre-trip and post-trip DOT inspections; report maintenance concerns.
• Maintain a clean, professional service vehicle.
• Use tablets/electronic devices to manage calls and update requests.
• Document daily activities and vehicle logs.
• Maintain DOT certification and driving record.
• Meet goals for member satisfaction, safety, and productivity.
• Support community and AAA events as needed.

Skills

Customer service

Independent field work

Communication

GPS proficiency

Lifting up to 75 lbs

Education

High school diploma or GED

Tools

GPS

Tablets

Electronic apps

Job description

ACS Auto Club Services, Inc. is seeking a Service Vehicle Operator to provide on-site roadside assistance to AAA members in Marietta, GA.

You’ll respond to service calls, perform tire changes, jump-starts, lockouts, and safe towing, while maintaining safety and service quality on the road. You will work a flexible schedule including evenings, weekends, and holidays, and must pass background checks, DOT physical, and drug screening.