Roadside Service Technician – Flexible Field Role, Sign-On Bonus

Auto Club Services; Omaha (NE); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

$1,000 Sign-On Bonus

Quarterly Perfect Attendance Bonus

Fully paid training

Job summary

Auto Club Services is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists, and tow vehicles when needed. You will work on-site at our Omaha location, providing safe, efficient service and engaging with AAA members to ensure satisfaction.

The role emphasizes hands-on problem solving, active driving, and independent work on the road, with flexibility for evenings, weekends, and overtime as required by member demand. Training is provided.

Qualifications

• High school diploma or GED is required.
• Strong customer service and communication skills.
• Ability to work independently and make sound field decisions.
• Comfort with GPS, tablets, and mobile tech.

Responsibilities

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services: tire changes, fuel delivery, battery testing and installation, jump starts, lockout assistance, minor mechanical tasks.
• Safely tow disabled vehicles following procedures and guidelines.
• Verify AAA membership and deliver excellent customer service.
• Complete pre-trip and post-trip DOT inspections; report maintenance issues.
• Maintain a clean, professional service vehicle and proper documentation.
• Record daily activities, service calls, and receipts accurately.

Skills

Customer service

Decision making in field

Safe driving

Independence on road

Education

High school diploma or GED

Tools

GPS devices

Tablets / mobile apps

Job description

Auto Club Services is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists, and tow vehicles when needed. You will work on-site at our Omaha location, providing safe, efficient service and engaging with AAA members to ensure satisfaction.

The role emphasizes hands-on problem solving, active driving, and independent work on the road, with flexibility for evenings, weekends, and overtime as required by member demand. Training is provided.