Roadside Service Pro: Tow & Emergency Tech

Aaa-the-Auto-Club-Grou; Tampa (FL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Sign-On Bonus

Paid training

Health benefits

401(k)

PTO

Paid holidays

Job summary

AAA The Auto Club Group in Tampa, FL is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists with jumps, tire changes, lockouts, and safely tow vehicles when needed. This on-site role blends hands-on problem solving with customer care, across varied driving conditions.

You will document daily activities, perform DOT inspections, and maintain the service vehicle with ongoing training and safety emphasis.

Qualifications

• High school diploma or GED.
• Valid state driver's license with minimal infractions/incidents.
• Must pass drug screening, motor vehicle record review, criminal background check, and DOT physical.
• Strong customer service and the ability to communicate effectively.
• Ability to lift and move up to 75 pounds.
• Willingness to complete AAA training programs.

Responsibilities

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services including tire changes, fuel delivery, battery testing and installation, jump starts, lockout assistance, and minor mechanical adjustments.
• Safely tow disabled vehicles following established procedures and towing guidelines.
• Verify AAA membership and deliver outstanding customer service.
• Complete pre-trip and post-trip DOT inspections and report maintenance concerns.
• Maintain DOT certification and an acceptable driving record.

Skills

Customer service

Independent worker

GPS & tablets

Safety mindset

Communication skills

Education

HS diploma or GED

Tools

GPS devices

Electronic devices

Job description

AAA The Auto Club Group in Tampa, FL is seeking a Service Vehicle Operator to respond to roadside calls, assist stranded motorists with jumps, tire changes, lockouts, and safely tow vehicles when needed. This on-site role blends hands-on problem solving with customer care, across varied driving conditions.

You will document daily activities, perform DOT inspections, and maintain the service vehicle with ongoing training and safety emphasis.