Road Logistics Operations Lead

Kuehne Nagel; Bensenville (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Kuehne+Nagel in the United States is seeking a Road Logistics Operations Specialist to coordinate shipments, secure capacity, and manage bookings with carriers. You will ensure compliance, prepare documentation, and optimize transport operations to meet transit times and service levels.

Ideal candidates have 2+ years in operational roles handling high-volume FTL shipments, strong Excel skills, and excellent communication.

Qualifications

• Degree/Diploma in Business, Supply Chain, Transportation, or other related field.
• 2+ years of experience in an Operational role handling high volume related to FTL Shipments.
• Intermediate to Advanced Microsoft Excel and data management proficiency.
• Strong communication, problem-solving, and organizational skills.Knowledge of industry-specific guidelines, systems and processes preferred (dry van, reefer, flatbed).

Responsibilities

• Communicate with shippers via email and phone to confirm shipment details.
• Dispatch and track pickups, updating shipment status as needed.
• Data management utilizing Excel for customer reporting requirements.
• Monitor shipments to ensure on-time movement and resolve delays proactively.
• Schedule and coordinate pickup/delivery appointments.
• Deliver exceptional customer service and maintain strong client relationships.
• Collaborate with carriers (dry van, flatbed, temperature-controlled) to ensure timely pickup and delivery.
• Act as the liaison between shippers, carriers, and customers to provide tactical solutions that enhance daily operations

Skills

Communication

Problem-solving

Organizational skills

Attention to detail

Education

Degree/Diploma in Business, Supply Chain, Transportation, or related field

Tools

Microsoft Excel

Job description

Kuehne+Nagel in the United States is seeking a Road Logistics Operations Specialist to coordinate shipments, secure capacity, and manage bookings with carriers. You will ensure compliance, prepare documentation, and optimize transport operations to meet transit times and service levels.

Ideal candidates have 2+ years in operational roles handling high-volume FTL shipments, strong Excel skills, and excellent communication.