Air Export Operations Lead – Global Impact

Kuehne Nagel; Torrance (CA); On-site; USD 39,000 - 44,000; Full time

Job summary

Kuehne+Nagel is seeking an Operational Care Specialist in the United States to coordinate air export shipments with accuracy and timeliness. You will work with customers, origin stations, carriers, and internal teams to ensure on-time delivery and compliant documentation.

The role emphasizes collaboration with partners, monitoring shipments, and proactive issue resolution. A strong background in air logistics and freight forwarding is required, with a customer-focused mindset and regulatory

Qualifications

• 3+ years of air logistics business unit experience handling air shipments.
• 2+ years of freight forwarding industry experience.
• High level of attention to detail with excellent communication and organizational skills.

Responsibilities

• Manage and execute all air export operational activities accurately, compliantly, and within established timelines, ensuring customer export requirements and service commitments are consistently met.
• Coordinate proactively with customers, origin stations, carriers, overseas offices, and internal stakeholders for seamless export shipment execution and visibility.
• Monitor export shipments from booking through departure and final destination handoff with timely updates and accurate documentation.
• Prepare, review, and validate export documentation to ensure compliance with international trade requirements.
• Resolve operational discrepancies related to export routing, carrier schedules, documentation, and customs requirements.
• Escalate shipment delays and operational risks to management while driving timely corrective actions.
• Collaborate with airlines, ground handling agents, gateways, warehouses, customs brokers, RCC teams, and overseas counterparts for successful export execution.
• Monitor carrier performance, capacity, transit times, and service commitments; escalate concerns and identify alternatives.
• Partner with Optimization Team to enhance export processes and reduce manual interventions.
• Drive profitability through export cost management, carrier selection, and adherence to pricing.

Skills

Air logistics experience

Freight forwarding industry

Attention to detail

Communication skills

Customer service mindset

Regulatory compliance

Job description

Kuehne+Nagel is seeking an Operational Care Specialist in the United States to coordinate air export shipments with accuracy and timeliness. You will work with customers, origin stations, carriers, and internal teams to ensure on-time delivery and compliant documentation.

The role emphasizes collaboration with partners, monitoring shipments, and proactive issue resolution. A strong background in air logistics and freight forwarding is required, with a customer-focused mindset and regulatory