RMA Technician: Returns, Repairs & Inventory

Adecco US, Inc.; Fremont (CA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

Life insurance

Job summary

Adecco US, Inc. in Fremont, CA is seeking an RMA Technician to manage the complete return and repair process. You will handle product returns, inspections, and documentation while keeping inventory and customers on track.

The role involves coordinating RMA requests, inspecting and documenting returns, and working with warehouse, operations, technical, and customer-facing teams to resolve issues quickly. Pay ranges from $28.00 to $35.00 per hour with comprehensive benefits.

Qualifications

• Experience with RMA and electronics hardware.
• Experience in warehouse or inventory operations.
• Comfortable using ERP or order management systems.
• Strong data-entry skills.
• Detail-oriented documentation and records management.
• Able to collaborate across teams to resolve issues quickly.

Responsibilities

• Process and coordinate RMA requests, product returns, repairs, and replacements.
• Receive, inspect, track, and document returned products.
• Coordinate product repairs and replacement shipments.
• Manage related inventory transactions and maintain accurate records.
• Track RMA status from receipt through resolution.
• Work closely with warehouse, operations, technical, and customer-facing teams.
• Help troubleshoot return-related issues and ensure timely resolution.
• Maintain organized RMA documentation and inventory accuracy.

Skills

RMA operations

Electronics hardware

Inventory operations

Data entry

Cross-functional teamwork

Tools

ERP systems

Order management systems

Inventory software

Job description

Adecco US, Inc. in Fremont, CA is seeking an RMA Technician to manage the complete return and repair process. You will handle product returns, inspections, and documentation while keeping inventory and customers on track.

The role involves coordinating RMA requests, inspecting and documenting returns, and working with warehouse, operations, technical, and customer-facing teams to resolve issues quickly. Pay ranges from $28.00 to $35.00 per hour with comprehensive benefits.