RMA Manufacturing Lead – Electronics Repair & Quality

Elma Electronic Inc.; Fremont (CA); On-site; USD 125,000 - 140,000; Full time

Job summary

Elma Electronic Inc. in Fremont, CA is seeking an experienced Manager, RMA Manufacturing to lead the full lifecycle of returned products, driving quality, throughput, cost performance, and customer satisfaction.

You will oversee day-to-day RMA operations, plan resources, and coordinate with cross‑functional teams to ensure timely repairs and compliant disposition. The ideal candidate has 6–10 years in electronics assembly production, with 2–3 years in a supervisory role, and a strong background

Qualifications

• Bachelor’s degree in Electronics Engineering required.
• 6–10 years of experience in electronics assembly production with 2–3 years in supervision/management.
• Knowledge of backplane architecture, high-density connectors, multilayer PCBs, testing methodologies, and failure analysis.
• Experience in aftermarket, MRO and/or repair environments.
• Strong RCCA, process improvement, quality systems, and PPAP experience.
• ERP systems experience; Microsoft Dynamics 365 preferred.

Responsibilities

• Lead day-to-day RMA manufacturing operations, personnel, workflow, and repair priorities.
• Plan resources and schedules to meet customer delivery commitments and production targets.
• Manage the complete RMA process from receipt and work-order creation through repair and final disposition.
• Lead failure trend analysis, RCCA, and continuous improvement initiatives.
• Drive improvements in quality, throughput, cost, productivity, and customer experience.
• Ensure repair operations meet internal quality standards, customer requirements, and safety expectations.
• Manage RMA-related costs, material requirements, and resource constraints.
• Partner cross-functionally with Operations, Supply Chain, Manufacturing Engineering, PMO, and other support teams.
• Coach and develop RMA technicians while maintaining strong performance and operational standards.
• Support customer discussions when needed regarding product condition, repair status, and corrective actions.

Skills

Electronics manufacturing

Leadership

RCCA

Process improvement

Quality systems

PPAP procedures

Project planning

Cross-functional collaboration

Root cause analysis

Communication

Education

Bachelor’s degree in Electronics Engineering

Tools

Microsoft Dynamics 365

Job description

Elma Electronic Inc. in Fremont, CA is seeking an experienced Manager, RMA Manufacturing to lead the full lifecycle of returned products, driving quality, throughput, cost performance, and customer satisfaction.

You will oversee day-to-day RMA operations, plan resources, and coordinate with cross‑functional teams to ensure timely repairs and compliant disposition. The ideal candidate has 6–10 years in electronics assembly production, with 2–3 years in a supervisory role, and a strong background