RMA Manufacturing Manager — Electronics & Repair Ops

Elma Electronic Inc.; Fremont (CA); On-site; USD 125,000 - 140,000; Full time

Job summary

Elma Electronic Inc. in Fremont, CA is seeking a Manager, RMA Manufacturing to lead the end-to-end RMA operations. You will oversee the repair lifecycle, ensuring quality, throughput, and customer satisfaction while guiding a team in electronics manufacturing and repair environments.

The role requires strong leadership, experience with RCCA/PPAP, and collaboration across Operations, Supply Chain, and Engineering. This is a full-time, on-site position with a competitive salary.

Qualifications

• Bachelor’s degree in Electronics Engineering.
• 6–10 years in electronics assembly production.
• 2–3 years in a supervisory or management role.
• Experience with RCCA and PPAP procedures.
• Experience with backplane architecture and high-density connectors.
• Experience in MRO/repair environments.

Responsibilities

• Lead day-to-day RMA manufacturing operations, personnel, workflow, and repair priorities.
• Plan resources and schedules to meet customer delivery commitments and production targets.
• Manage the complete RMA process from receipt and work-order creation through repair and final disposition.
• Lead failure trend analysis, RCCA, and continuous improvement initiatives.
• Drive improvements in quality, throughput, cost, productivity, and customer experience.
• Ensure repair operations meet internal quality standards and safety expectations.
• Manage RMA-related costs, material requirements, and resource constraints.
• Partner cross-functionally with Operations, Supply Chain, Mfg Eng, PMO, and other teams.
• Coach and develop RMA technicians and maintain performance standards.
• Support customer discussions regarding product condition and repair status.

Skills

Leadership

Analytical

Communication

Team management

Education

Bachelors in Electronics Engineering

Tools

Microsoft Dynamics 365

ERP systems

Job description

Elma Electronic Inc. in Fremont, CA is seeking a Manager, RMA Manufacturing to lead the end-to-end RMA operations. You will oversee the repair lifecycle, ensuring quality, throughput, and customer satisfaction while guiding a team in electronics manufacturing and repair environments.

The role requires strong leadership, experience with RCCA/PPAP, and collaboration across Operations, Supply Chain, and Engineering. This is a full-time, on-site position with a competitive salary.