RMA & Returns Solutions Coordinator

Insight Global; Ashburn (VA); On-site; USD 80,000 - 85,000; Full time

Job summary

A client company in Ashburn, VA is looking for an energetic RMA Coordinator to manage and track service-related RMAs through their ERP system. Responsibilities include dealing with defective product returns, coordinating materials for manufacturing, and sourcing replacement parts. Strong problem-solving and communication skills are essential. The salary for this role is set between $80,000 and $85,000 annually, depending on experience.

Qualifications

• 3+ years of RMA experience in a field service or manufacturing environment.
• Proficiency with ERP and MS Office programs.

Responsibilities

• Process and track service-related RMAs through ERP.
• Manage defective product returns and replacements.
• Coordinate materials and parts for manufacturing.

Skills

RMA experience

Proficiency with ERP

Strong communication skills

Problem solving

Time management

Job description

A client company in Ashburn, VA is looking for an energetic RMA Coordinator to manage and track service-related RMAs through their ERP system. Responsibilities include dealing with defective product returns, coordinating materials for manufacturing, and sourcing replacement parts. Strong problem-solving and communication skills are essential. The salary for this role is set between $80,000 and $85,000 annually, depending on experience.