RMA Process & Test Engineer: Automation & Troubleshooting

Accton; Irvine (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life, AD&D, Short Term Disability, and

Long-Term Disability insurance

HSA, Health Care FSA

Vacation and Sick Leave

Paid holidays

Job summary

Accton Technology Corporation seeks an experienced RMA Process and Test Engineer to keep RMA operations running smoothly by troubleshooting test stations, workstations, fixtures, and software. You will analyze capacity, workflow, and equipment utilization to drive throughput, reliability, and traceability across the RMA line.

The role includes supporting longer-term automation initiatives, documenting requirements, and coordinating production implementation, with emphasis on hands-on repair,

Qualifications

• Bachelor’s degree in Electrical, Electronics or Computer Engineering or related technical field.
• 2+ years of experience in RMA repairs, test engineering, or product engineering.
• Hands-on with production, testing, repair, manufacturing, or service operations.
• Troubleshooting computer hardware, software, test equipment, workstations, fixtures, cables, or related systems.
• Ability to read, understand, and modify existing programs or scripts.

Responsibilities

• Serve as the line engineer for the RMA production line and related systems.
• Provide daily technical support and troubleshoot hardware, software, and process issues.
• Read and modify test programs or scripts as needed.
• Investigate abnormal test results and identify root causes.
• Use diagnostic tools to repair test-system components.
• Create and maintain SOPs, work instructions, and documentation.
• Identify automation opportunities to reduce manual effort and errors.
• Support automation projects from requirements to production rollout.
• Assist in installation, configuration, testing, validation, and release of automated solutions.
• Train production staff on new equipment, systems, and processes.

Skills

Python

PowerShell

C#

Visual Basic

Scripting

Test engineering

Data analysis

Education

Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related technical field

Tools

SAP

Digital multimeters

Soldering equipment

Job description

Accton Technology Corporation seeks an experienced RMA Process and Test Engineer to keep RMA operations running smoothly by troubleshooting test stations, workstations, fixtures, and software. You will analyze capacity, workflow, and equipment utilization to drive throughput, reliability, and traceability across the RMA line.

The role includes supporting longer-term automation initiatives, documenting requirements, and coordinating production implementation, with emphasis on hands-on repair,