Rise Strategy Team Lead - Remote & Global Growth

Crimson Education; Boston (MA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working environment

Annual training budget

Impressive fireside chats and workshops

Psychologist on staff

Job summary

Crimson Education is seeking a Crimson Rise Team Lead in Boston, MA. This role involves managing Rise Strategists who work directly with students and parents to achieve academic goals.

Key responsibilities include team performance monitoring, service delivery, and handling escalations. Ideal candidates will possess conflict management skills, excellent communication, and a Bachelor's degree from a top university.

Qualifications

• Passion for changing students’ and team members’ lives.
• Willingness to learn and go the extra mile.

Responsibilities

• Monitor team performance and ensure service quality.
• Recruit, interview, and train new staff members.
• Provide ongoing coaching for career growth.
• Act as first contact for client complaints.

Skills

Excellent conflict management and cross-cultural communication skills

Superior written and oral communication skills

Superior planning and organizational skills

Team-oriented attitude

Resilience when working independently under pressure

Education

Bachelor’s degree from a top U.S. or U.K. university

Job description

Crimson Education is seeking a Crimson Rise Team Lead in Boston, MA. This role involves managing Rise Strategists who work directly with students and parents to achieve academic goals.

Key responsibilities include team performance monitoring, service delivery, and handling escalations. Ideal candidates will possess conflict management skills, excellent communication, and a Bachelor's degree from a top university.