Education Strategy Team Lead — VIP Student Success

Crimson Education; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working environment

Annual training budget

Option to work remotely

Psychologist on staff

Impressive workshops and chats

Job summary

Crimson Education is seeking a Team Lead for the Rise Strategy Team in New York. You will manage Rise Strategists, ensuring exceptional client experiences and the achievement of student goals.

Primary duties include monitoring team performance, coaching, and delivering services to your own base of students. Ideal candidates will possess strong communication skills and a passion for impacting students' lives.

Join us in transforming education and empowering future leaders!

Qualifications

• Bachelor's degree from a top U.S. or U.K. university.
• Strong conflict management and cross-cultural communication skills.
• Excellent written and oral communication skills.
• Organizational skills and resilience under pressure.

Responsibilities

• Monitor team performance and ensure high service quality.
• Recruit, interview, onboard, and train new staff members.
• Provide ongoing coaching for strategy work and career growth.
• Act as the first point of contact for client issues.

Skills

Conflict management

Cross-cultural communication

Superior written and oral communication

Planning and organizational skills

Resilience under pressure

Team-oriented attitude

Education

Bachelor’s degree from a top U.S. or U.K. university

Job description

Crimson Education is seeking a Team Lead for the Rise Strategy Team in New York. You will manage Rise Strategists, ensuring exceptional client experiences and the achievement of student goals.

Primary duties include monitoring team performance, coaching, and delivering services to your own base of students. Ideal candidates will possess strong communication skills and a passion for impacting students' lives.

Join us in transforming education and empowering future leaders!