Rideshare Rental Specialist — Fast Service, Great Benefits

Hertz-1; Lakewood (CA); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly wage $18.50

Bonus up to $2400 annually

Overtime pay as per laws

Holiday pay

Sick pay up to 40 hours

Paid time off and holidays

Benefits package incl. Hertz benefits

Descripción de la vacante

Hertz Local Edition is seeking a Sales and Service Specialist to facilitate the fastest, easiest rental car experience for Lyft and Uber drivers. You will ensure optimal operations, process reservations, rentals, and post-rental inquiries while delivering exceptional customer service in a fast-paced environment.

The role focuses on communicating program details, maximizing revenue opportunities, and ensuring vehicles are prepared for pickup with proper maintenance and cleanliness.

Formación

• Excellent customer service and communication skills are required.
• Experience in a fast-paced service environment is preferred.
• Able to manage time well and stay organized.

Responsabilidades

• Provide rental car reservations, process rentals, and ensure clean, safe vehicles for customers.
• Assist customers with post-rental inquiries related to rentals and billing.
• Answer inquiries about the Hertz/Lyft/Uber Rental Car Program and requirements.
• Maximize revenue opportunities by guiding customers after initial inquiries.

Conocimientos

Customer service

Sales

Communication skills

Time management

Computer literate

Driver's license

Descripción del empleo

Hertz Local Edition is seeking a Sales and Service Specialist to facilitate the fastest, easiest rental car experience for Lyft and Uber drivers. You will ensure optimal operations, process reservations, rentals, and post-rental inquiries while delivering exceptional customer service in a fast-paced environment.

The role focuses on communicating program details, maximizing revenue opportunities, and ensuring vehicles are prepared for pickup with proper maintenance and cleanliness.