Outdoor Rental Specialist – Fast-Paced Customer Service

Hertz; Haverhill (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Hertz Local Edition is seeking a Sales and Service Specialist, TNC to act as a brand ambassador for Lyft/Uber driver rentals, facilitating the fastest, easiest, and most valued rental car experience.

Wage: $18.50 per hour. The role focuses on customer service, reservations, vehicle readiness, and program communication in a fast-paced setting, with opportunities to maximize revenue through upselling and excellent service.

Qualifications

• Experience in customer service and sales environments.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced setting and manage multiple tasks.

Responsibilities

• Assist customers with rental reservations, processing rentals and vehicle readiness.
• Provide excellent customer service to Hertz, Lyft and Uber driver programs.
• Answer inquiries about program requirements, billing, extensions and roadside questions.
• Communicate program details clearly and promote revenue opportunities.
• Ensure vehicles are clean, fueled, and safe for pick-up and return.

Skills

Customer service

Communication

Sales ability

Time management

Teamwork

Outdoors work

Job description

Hertz Local Edition is seeking a Sales and Service Specialist, TNC to act as a brand ambassador for Lyft/Uber driver rentals, facilitating the fastest, easiest, and most valued rental car experience.

Wage: $18.50 per hour. The role focuses on customer service, reservations, vehicle readiness, and program communication in a fast-paced setting, with opportunities to maximize revenue through upselling and excellent service.