Ride-Share Driver Rental Concierge

Hertz-1; Fairfield (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Overtime pay

Holiday pay

Sick pay

Paid time off

Job summary

Hertz Local Edition is seeking a Sales and Service Specialist to provide fast, friendly rental car experiences for Lyft/Uber drivers. You will handle reservations, prepare vehicles, and assist with billing inquiries while maintaining safety and quality standards.

The role requires strong communication, the ability to work in a fast-paced environment, and a focus on customer satisfaction. Benefits include overtime, holiday pay, sick pay, and a comprehensive Hertz benefits package.

Qualifications

• Excellent written and verbal communication skills.
• Experience delivering high-quality customer service.
• Strong time management and organization are required.

Responsibilities

• Facilitate rental car reservations and process rentals.
• Ensure vehicles are cleaned, fueled and ready for customer pickup.
• Address post-rental inquiries related to billing and contracts.
• Assist customers over the phone with program requirements and extensions.
• Maximize revenue by offering additional services and overcoming objections.

Skills

Communication

Customer service

Time management

Professionalism

Teamwork

Job description

Hertz Local Edition is seeking a Sales and Service Specialist to provide fast, friendly rental car experiences for Lyft/Uber drivers. You will handle reservations, prepare vehicles, and assist with billing inquiries while maintaining safety and quality standards.

The role requires strong communication, the ability to work in a fast-paced environment, and a focus on customer satisfaction. Benefits include overtime, holiday pay, sick pay, and a comprehensive Hertz benefits package.