Rideshare Driver Rental Specialist

Hertz; Washington; Presencial; USD 20 000 - 29 000; Tempo integral

Resumo da oferta

Hertz Local Edition is seeking a Sales and Service Specialist to act as a brand ambassador for Lyft/Uber drivers. You will facilitate fast, easy, and valued rental car experiences, handling reservations, rentals, and post-rental inquiries with a focus on customer satisfaction.

Responsibilities include vehicle preparation, billing support, and delivering professional service in a fast-paced environment while promoting the Hertz/Lyft/Uber program.

Qualificações

• Ability to provide friendly, professional customer service in a fast-paced environment.
• Aptitude for upselling and maximizing revenue opportunities.
• Strong communication and interpersonal skills.
• Excellent time management and organizational abilities.

Responsabilidades

• Assist customers with rental reservations and ensure a smooth pickup experience.
• Process rentals, verify vehicle cleanliness and safety, and prepare vehicles for customers.
• Handle post-rental inquiries related to billing and the rental process.
• Answer inquiries about requirements, extensions, and roadside questions.
• Communicate Hertz/Lyft/Uber rental program policies clearly and professionally.

Conhecimentos

Customer service

Sales focus

Communication

Time management

Team orientation

Descrição da oferta de emprego

Hertz Local Edition is seeking a Sales and Service Specialist to act as a brand ambassador for Lyft/Uber drivers. You will facilitate fast, easy, and valued rental car experiences, handling reservations, rentals, and post-rental inquiries with a focus on customer satisfaction.

Responsibilities include vehicle preparation, billing support, and delivering professional service in a fast-paced environment while promoting the Hertz/Lyft/Uber program.