Rideshare Rental Specialist - Fast, Friendly Service

Hertz; Hackensack (NJ); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Tuition Reimbursement

401(k) matching

Paid Time Off

Discounts on rentals

Job summary

The Sales and Service Specialist TNC at Hertz is essential for providing excellent rental experiences for rideshare drivers. This role involves customer service, operational support, and sales, ensuring efficiency and satisfaction.

Responsibilities include assisting with reservations, answering inquiries, and promoting Hertz's rideshare programs while maintaining rental vehicles. Candidates should be customer-focused, energetic, reliable, and ready to work flexible schedules.

Qualifications

• Previous customer service experience required.
• Strong communication, organization, and time management skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Valid driver's license with an acceptable driving record.
• Comfortable working both indoors and outdoors in varying weather conditions.

Responsibilities

• Assist customers with reservations, rentals, vehicle exchanges, and return processes.
• Answer customer inquiries regarding rental requirements, billing, and roadside assistance.
• Deliver outstanding customer service while working in a fast-paced environment.
• Promote and explain Hertz rideshare rental programs.
• Identify sales opportunities and recommend solutions.
• Prepare vehicles for rental by conducting inspections and cleaning.
• Maintain accurate records and complete administrative tasks.
• Support branch operations and special projects as assigned.

Skills

Customer service experience

Strong communication

Organization skills

Time management

Multitasking

Basic computer proficiency

Job description

The Sales and Service Specialist TNC at Hertz is essential for providing excellent rental experiences for rideshare drivers. This role involves customer service, operational support, and sales, ensuring efficiency and satisfaction.

Responsibilities include assisting with reservations, answering inquiries, and promoting Hertz's rideshare programs while maintaining rental vehicles. Candidates should be customer-focused, energetic, reliable, and ready to work flexible schedules.