Ride-Share Driver Rental Specialist

Hertz-1; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Hertz Local Edition in Indianapolis is seeking a Sales and Service Specialist to act as a brand ambassador for the Hertz/Lyft/Uber Rental Car Program, delivering fast, friendly service to drivers. You will assist with reservations, rentals, vehicle preparation, and handling post-rental inquiries, while maximizing revenue through proactive upselling and ensuring vehicle readiness.

The role requires excellent communication, professionalism, and the ability to work in a fast-paced, customer-focused

Qualifications

• Customer service and communication skills are essential.
• Professional demeanor and strong time management are required.
• Ability to work in a fast-paced environment and with a team.

Responsibilities

• Assist customers with reservations, processing rentals, and vehicle preparation.
• Handle post-rental inquiries related to rental and billing.
• Provide excellent customer service and address driver inquiries.
• Respond to rental program questions and maximize revenue opportunities.

Skills

Communication skills

Time management

Professionalism

Ownership

Teamwork

Shift flexibility

Outdoor work

English proficiency

Customer service

Job description

Hertz Local Edition in Indianapolis is seeking a Sales and Service Specialist to act as a brand ambassador for the Hertz/Lyft/Uber Rental Car Program, delivering fast, friendly service to drivers. You will assist with reservations, rentals, vehicle preparation, and handling post-rental inquiries, while maximizing revenue through proactive upselling and ensuring vehicle readiness.

The role requires excellent communication, professionalism, and the ability to work in a fast-paced, customer-focused