Rideshare Rental Specialist – Fast, Friendly Service

Hertz; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Hertz in Indianapolis is seeking a Sales and Service Specialist to act as a brand ambassador for Lyft/Uber rental programs. You will facilitate the fastest, easiest, and most valued rental car experience for drivers, ensure vehicles are clean, fueled, and ready for pickup, and assist with reservations and billing inquiries.

The role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced environment, including weekends and holidays; a valid

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service roles.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Facilitate rental car reservations and processing for Lyft/Uber drivers.
• Inspect vehicles for damage and ensure cleanliness and fuel levels for pickup.
• Handle post-rental inquiries including billing, extensions, and roadside questions.
• Engage customers to maximize revenue opportunities and upsell services.
• Answer inquiries about rental requirements and the Hertz/Lyft/Uber program.
• Maintain professional conduct and provide exceptional customer service in a fast-paced setting.

Skills

Excellent communication

Customer service

Team player

English fluency

Job description

Hertz in Indianapolis is seeking a Sales and Service Specialist to act as a brand ambassador for Lyft/Uber rental programs. You will facilitate the fastest, easiest, and most valued rental car experience for drivers, ensure vehicles are clean, fueled, and ready for pickup, and assist with reservations and billing inquiries.

The role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced environment, including weekends and holidays; a valid