Rewards Concierge - 5-Star Guest Experience

Wynn Las Vegas; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Wynn Las Vegas is seeking a Wynn Rewards representative responsible for educating and enrolling guests in the Wynn Rewards program. You will also administer benefits and provide exceptional service to our guests.

Ideal candidates will have customer service experience, leadership qualities, and the ability to maintain necessary work licenses. This position serves as a key role in ensuring satisfaction and loyalty among our esteemed guests.

Qualifications

• A minimum of 6 months past customer service or sales experience is preferred, but not required.
• Must be self-motivated and possess leadership abilities.
• Must be able to obtain and maintain any required licensing or active work cards.

Responsibilities

• Educate and enroll new members to the Wynn Rewards program.
• Administer complimentary benefits and provide five-star service.
• Resolve guest issues and expedite service.

Skills

Customer service

Leadership

Data integrity

Job description

Wynn Las Vegas is seeking a Wynn Rewards representative responsible for educating and enrolling guests in the Wynn Rewards program. You will also administer benefits and provide exceptional service to our guests.

Ideal candidates will have customer service experience, leadership qualities, and the ability to maintain necessary work licenses. This position serves as a key role in ensuring satisfaction and loyalty among our esteemed guests.