Rewards Center Ambassador: Guest Service & Promotions

Gun Lake Casino Resort; Michigan; In loco; USD 21.000 - 28.000; Tempo pieno

Descrizione del lavoro

Gun Lake Casino Resort is seeking a Rewards Center Representative to provide consistent, courteous service to guests and promote the Rewards program. You will enroll guests into the Rewards program and support marketing events in a fast-paced environment.

The role requires 21+ years of age, a high school diploma or GED, and at least 1 year of customer service or hospitality experience, with strong data-entry abilities and teamwork with other team members.

Competenze

• Must be 21+ years of age.
• 1 year of experience in customer service or hospitality.
• Ability to input data accurately into the database.

Mansioni

• Provide courteous service to guests and enroll them into Gun Lake Casino Resort Rewards program.
• Promote Gun Lake Casino Resort Rewards card and marketing/promotional events.
• Respond to guests' requests, inquiries, and complaints with prompt, courteous service.
• Maintain knowledge of property and event initiatives and support team members.

Conoscenze

Customer service

Data entry

Communication

Formazione

High school diploma or GED

Descrizione del lavoro

Gun Lake Casino Resort is seeking a Rewards Center Representative to provide consistent, courteous service to guests and promote the Rewards program. You will enroll guests into the Rewards program and support marketing events in a fast-paced environment.

The role requires 21+ years of age, a high school diploma or GED, and at least 1 year of customer service or hospitality experience, with strong data-entry abilities and teamwork with other team members.