RevOps Tech Lead - CRM, AI & Automation (Hybrid)

Neptune Technology Group; Duluth (GA); Híbrido; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Neptune Technology Group Inc. seeks a Revenue Technology Manager to own the CRM strategy and automation, ensuring data quality and scalable workflows. You will define requirements, oversee AI deployments, and partner with Digital Technology on builds and vendor management.

You will collaborate with Marketing, Finance, Revenue Intelligence, and Sales Ops to align system requirements with cross-functional needs, while working a hybrid schedule and onsite several days weekly.

Formación

• Bachelor's degree in CS, IS, business, or related field, or equivalent experience.
• 5-8+ years in CRM administration or revenue/sales technology with direct requirements ownership.
• Experience partnering with IT/Digital Technology on large-scale transformations.
• Familiarity with Conexiom and AI-enabled workflow tools.
• Experience with SAP ERP preferred.
• Strong stakeholder management and communication skills.
• Experience with Azure or AWS Cloud preferred.

Responsabilidades

• Define CRM requirements and usage standards as Neptune's system of record.
• Own CRM automation and quote-data propagation workflows.
• Develop and own TCO models for quoting and deal structuring.
• Maintain CRM data quality standards across platforms.
• Expand automation across quote, order, and RMA workflows.
• Define AI use cases and requirements; coordinate with Digital Technology.
• Manage vendor relationships for Conexiom and other automation platforms.
• Collaborate with Marketing, Finance, Revenue Intelligence, and Sales Ops.
• Support scored opportunities and lead-routing in the CRM.
• Monitor system performance and adoption metrics.

Conocimientos

5-8+ years rev/sales tech

CRM requirements ownership

Automation platforms (Conexiom)

SAP ERP experience

Stakeholder management & communication

Cloud experience (Azure/AWS)

Problem-solving & decision-making

Operational excellence

AI-enabled workflow experience

Educación

Bachelor's degree in CS/IS/Business or related field

Herramientas

Conexiom

Descripción del empleo

Neptune Technology Group Inc. seeks a Revenue Technology Manager to own the CRM strategy and automation, ensuring data quality and scalable workflows. You will define requirements, oversee AI deployments, and partner with Digital Technology on builds and vendor management.

You will collaborate with Marketing, Finance, Revenue Intelligence, and Sales Ops to align system requirements with cross-functional needs, while working a hybrid schedule and onsite several days weekly.