RevOps Specialist: AI-Driven GTM & Salesforce

Constant Contact; Waltham (MA); Hybrid; USD 69,000 - 86,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Paid leave

Job summary

Constant Contact, a leading provider of online marketing tools, seeks a Revenue Operations Specialist to optimize GTM workflows across Sales, Customer Success, Marketing, and Enablement. You will build scalable processes, maintain data quality, and deliver actionable insights to drive revenue growth.

Expect collaboration across cross-functional teams and opportunities to leverage AI-powered solutions. The role supports Go-To-Market initiatives in a fast-paced environment with hybrid work options

Qualifications

• 1-3 years of experience in Revenue Operations or related function.
• Strong analytical and problem-solving skills with data-driven approach.
• Experience building reports and dashboards and translating data into insights.
• Understanding go-to-market processes and customer lifecycle.
• AI-first mindset and experience using AI tools to improve workflows.
• Proficiency in Excel or similar tools.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, able to manage multiple priorities in a fast-paced environment.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Gather requirements and analyze processes to improve GTM efficiency.
• Translate business needs into operational and system requirements for stakeholders.
• Build and maintain Salesforce configurations (flows, validation rules, dashboards).
• Support new GTM processes ensuring alignment with KPIs and processes.
• Test, deploy, and validate new processes and enhancements.
• Analyze GTM and customer lifecycle data to identify trends and opportunities.
• Create reports and dashboards for visibility into sales, lifecycle metrics, and productivity.
• Maintain data quality and governance across revenue systems.
• Identify and implement AI-powered solutions to automate workflows.
• Troubleshoot system issues and support day-to-day requests in ticketing systems.
• Create clear technical and process documentation.
• Participate in agile backlog refinement, testing, and deployment.

Skills

Revenue Operations

Analytical skills

Excel

Education

Bachelor's degree in Business Administration, Economics, Analytics, Finance, or related field

Tools

Salesforce

Tableau

Job description

Constant Contact, a leading provider of online marketing tools, seeks a Revenue Operations Specialist to optimize GTM workflows across Sales, Customer Success, Marketing, and Enablement. You will build scalable processes, maintain data quality, and deliver actionable insights to drive revenue growth.

Expect collaboration across cross-functional teams and opportunities to leverage AI-powered solutions. The role supports Go-To-Market initiatives in a fast-paced environment with hybrid work options