Revenue Operations Lead: Data-Driven Growth with AI

Constant Contact; Waltham (MA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Generous paid time off

Hybrid work model

Job summary

Constant Contact is seeking a Revenue Operations Manager to drive scalable, data-driven improvements across the GTM lifecycle. You will partner with Sales, Customer Success, Marketing and leadership to shape how we operate and grow, building executive dashboards and improving data integrity across systems.

Bring 5+ years in Revenue/Sales/CS Ops, strong Salesforce & BI tooling expertise, and a proven ability to translate strategy into actionable roadmaps; this role offers hybrid work and a

Qualifications

• 5+ years in Revenue/Sales/Customer Success Operations with strategic ownership.
• Ability to translate business needs into scalable, data-driven solutions.
• Strong proficiency in Salesforce, BI tools, and data governance.
• Excellent communication and cross-functional collaboration skills.
• Experience building executive-level dashboards and reports.

Responsibilities

• Own cross-functional initiatives end-to-end supporting Customer Success and broader GTM.
• Gather requirements and design scalable solutions across the GTM lifecycle.
• Link customer data to revenue operations and forecasting with governance.
• Build dashboards turning health, churn, retention into insights for leadership.
• Collaborate to improve data flows and drive adoption of new capabilities.
• Identify friction post-sale and translate best practices into scalable playbooks.
• Translate strategy into roadmaps, processes, and scalable solutions.
• Explore and implement AI-driven solutions to boost productivity and analysis.
• Advise stakeholders with data and system expertise to influence decisions.
• Communicate progress, risks, and outcomes clearly to leaders.

Skills

Analytical mindset

Excellent communication

Cross-functional collaboration

Ownership & accountability

Problem solving

Education

Bachelor's degree in Business Administration

Bachelor's degree in Economics

Bachelor's degree in Analytics

Bachelor's degree in Finance

Tools

Salesforce Sales Cloud

Tableau

Cursor

Ember

SQL

Job description

Constant Contact is seeking a Revenue Operations Manager to drive scalable, data-driven improvements across the GTM lifecycle. You will partner with Sales, Customer Success, Marketing and leadership to shape how we operate and grow, building executive dashboards and improving data integrity across systems.

Bring 5+ years in Revenue/Sales/CS Ops, strong Salesforce & BI tooling expertise, and a proven ability to translate strategy into actionable roadmaps; this role offers hybrid work and a