Revenue Operations Manager - Data-Driven Growth & AI

Constant Contact, Inc.; Boston, Northern (MA, KY); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Job summary

Constant Contact, Inc. is seeking a Revenue Operations Manager to drive data-driven decisions across Sales, Customer Success, and Marketing. The role is hybrid, based in Boston or Waltham, MA, with collaboration across the GTM teams to optimize revenue processes.

The ideal candidate has 5+ years in Revenue or Sales Operations, strong analytics, and deep experience with Salesforce and Tableau. The position emphasizes AI-enabled automation and scalable playbooks in a dynamic SaaS environment.

Qualifications

• 5+ years of Revenue Operations, Sales Ops, or related experience with strategic/analytic ownership.
• Understanding of sales onboarding, forecasting mechanics, and lifecycle processes across GTM.
• Ability to translate data into actionable recommendations and executive dashboards.

Responsibilities

• Own cross-functional initiatives end-to-end, supporting the Customer Success org.
• Design scalable solutions across the GTM lifecycle including onboarding and activation.
• Connect customer lifecycle data to revenue forecasting and governance.
• Build executive dashboards turning health, churn, retention, and revenue data into insights.
• Collaborate with revenue tech stack admins to improve data flows and adoption of new capabilities.
• Diagnose friction in post-sale lifecycle and implement scalable playbooks.
• Partner with Revenue Ops Enablement and GTM Strategy to translate strategy into roadmaps.
• Pioneer AI-driven solutions to boost productivity and automate processes.
• Advise business stakeholders and communicate status, risks, and outcomes clearly.

Skills

Salesforce

Tableau

AI tools

Data governance

Data analytics

Cross-functional collaboration

SQL

Education

Bachelor's degree in Business Administration

Tools

Salesforce

Tableau

Job description

Constant Contact, Inc. is seeking a Revenue Operations Manager to drive data-driven decisions across Sales, Customer Success, and Marketing. The role is hybrid, based in Boston or Waltham, MA, with collaboration across the GTM teams to optimize revenue processes.

The ideal candidate has 5+ years in Revenue or Sales Operations, strong analytics, and deep experience with Salesforce and Tableau. The position emphasizes AI-enabled automation and scalable playbooks in a dynamic SaaS environment.