Revenue Operations Lead: AI-Driven Growth & Insights

Constant Contact; Boston (MA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health and welfare benefits

Hybrid work model

Paid time off

Competitive benefits

Job summary

Constant Contact is seeking a Revenue Operations Manager to join our hybrid team in Boston. You will lead cross-functional initiatives and drive data-driven decision making across the GTM motion, partnering with Sales, Customer Success, and Marketing.

You will own data governance, build executive dashboards, and collaborate with IT to improve data flows and automation. AI tools like Claude and ChatGPT will augment analysis and scale ops.

Qualifications

• 5+ years in Revenue Ops, Sales Ops, or related function with strategic ownership.
• Strong Salesforce Sales Cloud proficiency and data-driven approach.
• Experience creating executive-level dashboards and reports.
• Ability to translate business needs into scalable ops solutions.
• Bachelor's degree or equivalent experience.

Responsibilities

• Own cross-functional initiatives end-to-end to support Customer Success and Revenue Operations.
• Design scalable GTM lifecycle solutions, onboarding, partnerships, and sales process implementations.
• Link customer lifecycle data to revenue forecasting and governance.
• Build executive dashboards turning health, churn, retention, and expansion into insights.
• Collaborate with system admins to improve data flows and drive adoption.
• Identify friction in post-sale lifecycle and translate into scalable playbooks.
• Partner with enablement, planning, and strategy teams to roadmap operational solutions.
• Pioneer AI-driven solutions to boost productivity and automate processes.
• Advise stakeholders and clearly communicate progress to leadership.

Skills

Salesforce Sales Cloud

Data analysis

Executive dashboards

Cross-functional leadership

AI tools (Claude, ChatGPT)

Communication & documentation

Ambiguity management

Education

Bachelor's degree or equivalent experience

Tools

Tableau

Cursor

Ember

Salesforce

Job description

Constant Contact is seeking a Revenue Operations Manager to join our hybrid team in Boston. You will lead cross-functional initiatives and drive data-driven decision making across the GTM motion, partnering with Sales, Customer Success, and Marketing.

You will own data governance, build executive dashboards, and collaborate with IT to improve data flows and automation. AI tools like Claude and ChatGPT will augment analysis and scale ops.