RevOps Specialist: Data-Driven Growth & Systems

Constant Contact; Boston, Waltham (MA, MA); Hybrid; USD 69,000 - 86,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Paid time off

Job summary

Constant Contact is seeking a Revenue Operations Specialist to join our hybrid Boston/Waltham office. You will partner with Sales, Customer Success, Marketing, Enablement, and other GTM teams to optimize revenue processes, maintain data integrity, and drive scalable solutions.

You will build Salesforce configurations, reports, and dashboards while leveraging AI-driven approaches to improve efficiency. Strong analytical, communication, and Excel skills are required; a related bachelor's degree is

Qualifications

• 1–3 years in Revenue/Sales/Operations or related function.
• Strong analytical skills with data-driven problem solving.
• Experience building reports and dashboards for stakeholders.
• Familiarity with go-to-market processes and metrics.
• AI-first mindset and experience with AI tools to improve workflows.
• Proficiency in Excel or similar analytics tools.

Responsibilities

• Gather requirements and analyze processes to identify improvements across GTM teams.
• Translate business needs into system requirements for operational workflows.
• Build and maintain Salesforce configurations, flows, and dashboards.
• Support new GTM processes ensuring alignment with KPIs and goals.
• Test, deploy, and validate new processes and system enhancements.
• Analyze GTM and customer lifecycle data to provide actionable insights.
• Create reports and dashboards showing sales performance and lifecycle metrics.
• Improve data quality and governance across revenue systems.
• Identify AI-powered solutions to automate manual tasks and speed analysis.
• Troubleshoot issues and manage requests via JIRA or similar tools.
• Document workflows and configurations clearly for cross-functional teams.
• Participate in agile processes including backlog refinement and deployment.

Skills

Analytical skills

Data-driven decision making

Excel

Salesforce

BI/reporting

AI‑first mindset

Communication

Go-to-market understanding

Education

Bachelor's degree in Business Administration, Economics, Analytics, Finance

Tools

Salesforce

Jira

SQL

BI tools (Tableau)

Job description

Constant Contact is seeking a Revenue Operations Specialist to join our hybrid Boston/Waltham office. You will partner with Sales, Customer Success, Marketing, Enablement, and other GTM teams to optimize revenue processes, maintain data integrity, and drive scalable solutions.

You will build Salesforce configurations, reports, and dashboards while leveraging AI-driven approaches to improve efficiency. Strong analytical, communication, and Excel skills are required; a related bachelor's degree is