RevOps Specialist: AI-Driven GTM & Data Insights

Constant Contact; Boston (MA); Hybrid; USD 69,000 - 86,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Constant Contact is seeking a Revenue Operations Specialist to optimize GTM processes across our Boston/Waltham offices. You will partner with Sales, Customer Success, Marketing, and Enablement to improve data quality, build scalable workflows, and drive operational efficiency using Salesforce and analytics tools.

A mindset geared toward AI-driven solutions will help accelerate insights and productivity. You will collaborate on governance, reporting, and dashboards to monitor performance, while

Qualifications

• 1–3 years in Revenue Operations or related field.
• Strong analytical and problem-solving skills with data-driven approach.
• Experience building reports/dashboards; BI tools familiarity a plus.
• Understanding go-to-market processes and customer lifecycle.
• AI-first mindset using tools like ChatGPT/ Claude to improve analysis and workflows.
• Proficient in Excel or similar tools.

Responsibilities

• Lead cross-functional RevOps initiatives across GTM.
• Translate business needs into operational/system requirements.
• Configure Salesforce including flows, validation rules, reports and dashboards.
• Support GTM process implementations and align with KPIs.
• Test, deploy, and validate new processes and system enhancements.
• Analyze GTM data to identify trends and insights for stakeholders.
• Produce reports/dashboards tracking sales performance and lifecycle metrics.
• Improve data quality across revenue systems and governance.
• Identify AI-powered solutions to automate processes and improve productivity.
• Troubleshoot system issues and support day-to-day requests via ticketing systems.
• Document workflows and configurations clearly.
• Participate in agile backlog refinement, testing, and deployment.

Skills

Revenue operations

Data analysis

Excel

AI mindset

Go-to-market knowledge

Communication

Education

Bachelor's degree in Business Administration, Economics, Analytics, Finance or related field

Tools

Salesforce

Tableau

JIRA

SQL

Job description

Constant Contact is seeking a Revenue Operations Specialist to optimize GTM processes across our Boston/Waltham offices. You will partner with Sales, Customer Success, Marketing, and Enablement to improve data quality, build scalable workflows, and drive operational efficiency using Salesforce and analytics tools.

A mindset geared toward AI-driven solutions will help accelerate insights and productivity. You will collaborate on governance, reporting, and dashboards to monitor performance, while