Revenue Ops Lead: Data-Driven Growth & AI Enablement

Constant Contact

Boston (MA)

On-site

USD 120,000 - 180,000

Full time

32 hours ago

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Job summary

Constant Contact in Boston is seeking a Revenue Operations Manager to own cross-functional initiatives that empower our Customer Success, Sales, and Marketing teams. You will design scalable processes and data-driven solutions across the GTM lifecycle.

You will connect lifecycle data to forecasting, build executive dashboards, and partner with IT to improve data integrity and system adoption. The role demands strategic thinking, strong analytics, and a proven ability to translate business needs

Qualifications

5+ years in Revenue Operations, Sales Operations, Customer Success Ops, or related function with strategic ownership.
Understand GTM lifecycle forecasting, onboarding, activation, and renewal processes and connect them across orgs.
Strong ability to translate data into actionable business recommendations and drive cross-functional initiatives.

Responsibilities

Own cross-functional initiatives end-to-end, providing operational support to the Customer Success organization while contributing to Revenue Operations priorities.
Gather business requirements and design scalable solutions across the GTM lifecycle, including onboarding and activation, partnerships, and sales processes.
Connect customer lifecycle data to revenue operations and forecasting, including retention, expansion, and customer health metrics, establishing data governance and closing visibility gaps.