RevOps Lead: Scale GTM Systems & Insights

Modern Health; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity program

Comprehensive benefits

Job summary

Modern Health, a remote-first mental health benefits platform, is seeking a Revenue Operations Lead who will own the systems and reporting infrastructure powering our Go‑To‑Market organization. You will define standards, lead cross-functional programs, and serve as the technical owner of core GTM tooling.

You will collaborate with Sales, CS, Finance, and Product leadership to drive data‑driven decisions, improve data integrity, and scale RevOps operations as the company grows.

Qualifications

• Gainsight Certification - Level 2 required baseline.
• Strong analytical judgment and ability to translate data into actionable insights.
• Proven ability to work with Sales, CS, Finance, and Product leaders.

Responsibilities

• Own RevOps systems roadmap and define priorities.
• Lead cross-functional programs from scoping through adoption and measurement.
• Build and maintain dashboards and analytics for customer satisfaction, account health, and tool adoption.
• Develop account-level reporting on tool usage and adoption.
• Translate data into practical recommendations for Sales, CS, and GTM leadership.
• Serve as technical owner of core GTM tooling (e.g., Gainsight, Salesforce).
• Establish data quality standards and reporting layer for leadership.
• Mentor junior team members and drive cross-functional collaboration.
• Identify opportunities and drive them to resolution.

Skills

Gainsight certification

Salesforce expertise

Analytical thinking

Cross-functional collaboration

Systems thinking

Tools

Gainsight

Salesforce

Journey Orchestrator

Job description

Modern Health, a remote-first mental health benefits platform, is seeking a Revenue Operations Lead who will own the systems and reporting infrastructure powering our Go‑To‑Market organization. You will define standards, lead cross-functional programs, and serve as the technical owner of core GTM tooling.

You will collaborate with Sales, CS, Finance, and Product leadership to drive data‑driven decisions, improve data integrity, and scale RevOps operations as the company grows.