RevOps Director: Scale CRM, Forecasting & GTM

RevOps Careers; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

Augment is seeking a Director of Revenue Operations to own CRM, forecasting, compensation, reporting, and the processes that keep Sales, Marketing, and CS running. This hands-on IC role reports to the VP of Sales and drives scalable systems as the company grows.

You will design and maintain CRM architecture in HubSpot, build pipelines, dashboards, and territory models, and partner across teams to align quota, planning, and GTM execution.

Qualifications

• 4 to 7 years in Revenue Operations or Sales Operations at a B2B SaaS company.
• Deep CRM expertise and HubSpot experience.
• Strong analytical and SQL/data skills; ability to build reports from scratch.
• Experience supporting GTM orgs through rapid scaling.
• A systems thinker who spots process gaps and closes them fast.

Responsibilities

• Own HubSpot CRM: architecture, data quality, workflow automation, and reporting infrastructure.
• Build and maintain forecasting and pipeline management processes for long, multi-stakeholder sales cycles.
• Design, administer, and optimize commission and comp plans for all GTM roles.
• Partner with Sales, Marketing, Finance, and CS on GTM planning, quota setting, and territory design.
• Build executive dashboards tracking pipeline, conversion, revenue, and GTM efficiency.
• Drive process standardization and documentation across the sales org.
• Own the GTM tech stack and evaluate new tools as the org scales.

Skills

CRM expertise

SQL

Data analysis

GTM planning

Tools

HubSpot

LinkedIn Sales Navigator

Seamless.ai

Gong

BI platforms

Job description

Augment is seeking a Director of Revenue Operations to own CRM, forecasting, compensation, reporting, and the processes that keep Sales, Marketing, and CS running. This hands-on IC role reports to the VP of Sales and drives scalable systems as the company grows.

You will design and maintain CRM architecture in HubSpot, build pipelines, dashboards, and territory models, and partner across teams to align quota, planning, and GTM execution.