RevOps Architect for AI-Driven Growth

ElevenLabs; New York (NY); Remote; USD 180,000 - 280,000; Full time

Job summary

ElevenLabs is seeking a Head of Revenue Operations to architect the commercial operating system spanning Sales, Marketing, Partnerships, and Customer Success. You will drive scalable revenue, data‑driven decisions, and AI-powered workflows at a fast‑growing SaaS company.

You will partner with executive leadership to design planning, forecasting, and GTM strategy, build a best‑in‑class RevOps team, and deliver measurable improvements in efficiency and growth.

Qualifications

• 10+ years in Revenue/ Sales Ops with leadership in a high-growth SaaS or tech company.
• Proven track record scaling revenue across Enterprise, Strategic, Mid-Market, and Partnerships.
• Deep expertise in revenue planning, forecasting, territory and capacity planning, sales processes, compensation, and GTM performance management.
• Strong understanding of usage-based business models and the metrics that drive efficient growth.
• Experience building scalable GTM systems, data infrastructure, and operating processes, with deep familiarity with Salesforce and modern GTM technology.

Responsibilities

• Own the commercial operating model across Sales, Marketing, Partnerships, and Customer Success, ensuring scalable revenue.
• Partner with the CEO, CFO, and GTM leadership on revenue strategy, annual planning, forecasting, organizational design, investment decisions, and long-range growth planning.
• Lead territory design, segmentation, quota setting, capacity planning, headcount planning, and GTM productivity across Corporate, Mid-Market, Enterprise, Strategic, and Partnerships.
• Establish the operating cadence for the GTM organization, including forecasting, pipeline reviews, business reviews, performance management, and executive reporting.
• Build the data, analytics, and systems foundation that gives leadership a trusted view of pipeline, conversion, productivity, attainment, retention, expansion, and revenue efficiency.
• Own the evolution of the GTM technology stack, including Salesforce, ensuring systems, data, processes, and workflows scale with the business.
• Lead the AI transformation of Revenue Operations, using AI and automation to increase productivity, improve decision-making, eliminate manual work, and rethink GTM operations.
• Partner across Sales, Marketing, Finance, Legal, Product, and Customer Success to create consistent processes, shared definitions, and strong commercial execution.
• Drive continuous improvement across the revenue funnel, from pipeline generation and acquisition through expansion and renewal.
• Build and lead a world-class RevOps organization, developing the talent, structure, and capabilities required for ElevenLabs’ next growth phase.

Skills

Revenue Operations

GTM leadership

SaaS experience

Sales operations

Sales forecasting

Data-driven

Salesforce

Tools

Salesforce

Job description

ElevenLabs is seeking a Head of Revenue Operations to architect the commercial operating system spanning Sales, Marketing, Partnerships, and Customer Success. You will drive scalable revenue, data‑driven decisions, and AI-powered workflows at a fast‑growing SaaS company.

You will partner with executive leadership to design planning, forecasting, and GTM strategy, build a best‑in‑class RevOps team, and deliver measurable improvements in efficiency and growth.