Revenue Operations Specialist (Remote | $50–$100/hr)

Synthires; United States; Remote; CAD 69,000 - 138,000; Part time

Job summary

Synthires is seeking a Revenue Operations Specialist (SaaS) for a remote contractor role in Canada. You will apply hands‑on expertise in CRM systems, revenue operations, and compliant workflows to support AI training projects and improve data integrity across SaaS environments.

You will document policies, refine data models, and deliver scenario-based training insights while collaborating with cross-functional teams to drive scalable improvements across systems and processes.

Qualifications

• 4+ years hands-on experience in SaaS revenue, sales, customer success, or implementation operations.
• Proven ownership and configuration experience with Salesforce, HubSpot, or similar CRM platforms.
• Experience with at least two additional tools such as billing, CPQ, ticketing, or project management systems.
• Strong ability to resolve policy conflicts and explain operational tradeoffs.
• Experience designing processes in regulated environments.

Responsibilities

• Assess and refine CRM data models for sales, customer success, and revenue operations.
• Resolve and document conflicting operational policies, including key tradeoffs and rationale.
• Design and validate compliance-constrained SaaS workflows.
• Identify and resolve revenue data integrity and reporting issues.
• Document real-world system configurations, processes, and decision points.
• Provide written and verbal insights for scenario-based operational training.
• Recommend scalable improvements across systems, compliance, and cross-functional processes.

Skills

CRM systems

Policy conflict resolution

Written & verbal communication

Ambiguity navigation

Tools

Salesforce

HubSpot

Billing

CPQ

Ticketing

Project management

Job description

Position: Revenue Operations Specialist (SaaS)

Type: Contractor

Compensation: $50–$100/hour

Location: Remote

About the Opportunity

We are seeking experienced Revenue Operations Specialists to support an AI training project focused on operational effectiveness and data integrity within complex SaaS environments.

You’ll apply hands‑on expertise in CRM systems, revenue operations, compliance-constrained workflows, and reporting to help train next-generation AI systems. No prior AI experience is required — your domain expertise is what matters.

Key Responsibilities

• Assess and refine CRM data models for sales, customer success, and revenue operations.
• Resolve and document conflicting operational policies, including key tradeoffs and rationale.
• Design and validate compliance-constrained SaaS workflows.
• Identify and resolve revenue data integrity and reporting issues.
• Document real-world system configurations, processes, and decision points.
• Provide written and verbal insights for scenario-based operational training.
• Recommend scalable improvements across systems, compliance, and cross-functional processes.

Required Qualifications

• 4+ years of hands‑on experience in SaaS revenue, sales, customer success, or implementation operations.
• Proven ownership and configuration experience with Salesforce, HubSpot, or similar CRM platforms.
• Experience with at least two additional tools such as billing, CPQ, ticketing, or project management systems.
• Strong ability to resolve policy conflicts and explain operational tradeoffs.
• Experience designing processes in regulated or high‑compliance environments.
• Strong understanding of revenue data integrity, reporting, and operational processes.
• Excellent written and verbal communication skills.
• Strong operational judgment and ability to navigate ambiguity.

Preferred Qualifications

• Experience in fintech, healthtech, insurtech, or other regulated industries.
• Experience with multi-product SaaS implementations.
• Strong ability to balance compliance, scalability, business requirements, and system stability.
• Experience documenting operational decisions for both technical and non-technical stakeholders.

Compensation

• Competitive compensation of $50–$100/hour.